FAQ

Frequently Asked Questions

Answers about LUID products, orders, shipping, and returns.

Product Questions

Are these LUID-branded products?

Yes. They are branded under LUID.

Who manufactures the products?

Third-party suppliers manufacture the products; LUID brands and distributes them.

Are the products suitable for beginners?

Yes, they are designed for practical home routines.

What is included in the Starter Home Gym Bundle?

Resistance bands, yoga mat, adjustable dumbbells, and workout guide.

How do I place an order?

Select a product, add it to cart, and complete checkout online.

Do you operate remotely?

Yes. LUID operates through remote online retail workflows.

How can I track my order?

Tracking information is provided when available after shipment.

Can I return a product?

Returns are handled according to the Refund Policy.